Excellent Training Equals Excellent Customer Service
Superior Customer Service Has Always Been the Primary Focus
AC Electric Became an Electrical Contractor in Cleveland in 2001
When I quit my job in 2001, I knew that I had to get serious about being a business owner. Once again, I knew that more education was the answer. This time, I wanted to learn how to keep the business side running, so I could do the work I enjoyed without worrying about slow periods. I attended many business courses, seminars, and webinars. I also reached out to SCORE (a branch of the SBA) for guidance. I even hired coaches to improve my business administration skills. This education allowed me to get the business running smoothly, so I could focus on my passion—helping customers!
We Owe Our Growth to Our Customers
In the beginning, AC Electric was little more than a bucket filled with second-hand tools. Now, thanks to our excellent customer service, we’re a one-stop electrical contractor. Our office in Cleveland offers 3 fully stocked vans and a bucket truck!
We’ve Built a Solid Reputation in Northeast Ohio
My vision and passion for excellent customer service continue to guide us as a one-stop electrical contractor in Cleveland. I provide regular training to all my employees because superior knowledge is the first key to superior service. I’m still serving customers, too! Indeed, I wake up at 4:15 a.m. every morning without an alarm because I love meeting and helping our customers!