AC Electric takes great pride in giving excellent service to our customers.

These are some of the numerous recommendations and positive comments we have received from our customers. Schedule your appointment today! We’d love for you to be the next customer to leave positive comments about your experience.

Customer Reviews

Superior service

Rated 5 out of 5

We had a problem with AC Electric’s work, and they made it right in every way. Todd provided stellar service. His work was impeccable. We always felt comfortable with him in our home. We are grateful for his excellent, “above and beyond” correction of the problem. William was also very helpful and immediately began steps to correct the issue we had. Terrific customer service and responsiveness. Highly recommend.

Corinne Greiner

Awesome company

Rated 5 out of 5

This company is top notch. Electric work is expensive, we all know it, but this crew backs their work, is timely, professional, and so extremely capable to work with any electrical situation. They have a customer in me for a very long time!

Lauren Drinkard

FANTASTIC CUSTOMER SERVICE

Rated 5 out of 5

AC Electric is a 5 star operation! We had some damage to our electrical equipment after a tree fell on our house. Called AC first thing in the morning and they were here soon after. Had my power on before noon! William was so professional, knowledgeable and polite! I will definitely call again if need be! AC Thank you!!

Roberta Saunders

Great Emergency Service and System Upgrade

Rated 5 out of 5

A tree branch fell on our power lines and caused extensive damage to our electric service equipment. AC Electric responded VERY quickly and their focus was always to restore our power as quickly as possible. They quickly installed a temporary connection, then returned later to complete a top-quality exterior installation, as well as an upgraded breaker panel. The crew verified and labeled all of the circuits on the breaker panel. All of the electricians who worked in our home were friendly, professional and courteous.

Bill F.

Excellent Service

Rated 5 out of 5

AC Electric has come to our house on several occasions to change the transformers in our under the counter lights. The electrician was excellent to work with and he was very committed to correcting the problem.

Thanks to A C Electric and John who was the electrician.

ron

First time Customer Feb. 2021

Rated 5 out of 5

I would like to Thank WILLIAM, JOSE and LUIS. Great Job guys. I had upgraded from a fuse box to a circuit breaker box. I also, had electrical ground work and all of the electrical outlets and switches replaced. You three men were extremely Friendly, Skilled and Professional. I also, would like to Thank WENDY, for her friendly Professionalism in customer service

Nathaniel George

Referral from family Customer 5/2020

Rated 5 out of 5

Just wanted to say “Thank You” to Wendy, who received my call, very professional, gave me same day appointment and she even called when the guys were on their way.
Also wanted to say “Thank You” to John & Brian, also gave me a call they were on their way, very professional, they were early for the appointment and was very COVID-19 ready, mask on, they stayed 6 feet apart, great team work, diagnosed the problem explained what part we needed, order part, put the part in, gave receipt and left.
Once again, “Thank You to All”, WAY TO GO!!!! KEEP UP THE GREAT WORK!!!! *****

Lisa S.

Dryer

Rated 5 out of 5

I was looking for someone to come on site and install an electric dryer connection. I searched the Internet and found AC Electric and all the information I read looked great… So i called and made an appointment. The technician came over on the day and time as stated, was very professional. Completed the work and the dryer works great! I will be contacting them again for future projects for sure! I recommend them!!

Kathy Myers

Customer since 2015 - Alicia M

Rated 5 out of 5

Very satisfied with the work done for my family.

Alicia M

Customer since 2015 - Dave W

Rated 5 out of 5

The guys at AC electric are wonderful to work with. Not only was there a quick turnaround for getting someone out to our job, the people who actually did the work we’re very professional and made sure that the electrical work “worked” with the way that we are going to use our building. I highly recommend ac electric.

Dave W

Customer since 2015 - Patrick D

Rated 5 out of 5

The work was done very well! AC installed two 20 AMP breakers and a 4 plug outlet and a light in a closet. Three different workers had to be here as the job had to be completed over 2 days. All the men were friendly. I was informed about the whole process, and they were flexible when we decided to make a change in the project. The cost was reasonable. We will definitely call them in the future and refer people to them.
Pat Davis Hinckley, Ohio

Patrick D

Customer since 2011 - Dorothy S

Rated 5 out of 5

Arrives on time prepared to do the work. I sent him photos of some of the problems and he brought the parts and fixtures for the repair. Fast, but neat and efficient. Will even explain to customer how the problem occurred as he is working to correct it. I have used the company for many rehab projects over the last decade and found them consistent in quality and consideration.

Dorothy S

Customer since 2015 - Eileen L

Rated 5 out of 5

I could not ask for a better experience. From the time I received my estimate to the installation everyone was courteous and professional. It also showed they liked their job. Eileen L, Sagamore Hills

Eileen L

Customer since 2015 - Dwight W

Rated 5 out of 5

I would like to give your name to the property manager (Howard Hanna Inc.) as the maintenance electricians for the Bunts Apartments.

Dwight W

Customer since 2015 - Jacki S

Rated 5 out of 5

Excellent service!

Jacki S

Customer since 2015 - Robert H

Rated 5 out of 5

I needed an inspection on my home and they were able to fit me in the next day. He met me at the property when scheduled and did a thorough inspection and could not have been more helpful. Would definitely call to perform the recommended work. Thanks.

Robert H

Customer since 2015 - Dave W

Rated 5 out of 5

For our building renovation in Brook Park, our church needed to hire an electrician to not only install some new services but also weed theough the existing stuff. We contacted 7 different electricians but none of them would do the work. When we contacted AC Electric, Tiffany set up an appointment to come and look at the work that same day. AC Electric gave us a fair price and did the work in an extremely professional, timely manner. William and Asmine worked on the building as if they were working on their own property. They were also recognized and respected by the building department. I have already referred them to 2 people. They will definitely be my only call next time.

Dave W

Customer since 2015 - Rob S

Rated 5 out of 5

AC is the top shelf.
They brought me into the 21st century by pulling a 1920’s fuse box and replacing it with a new breaker panel. Did I mention I only had 4 fuses for the whole house? Now circuits are separated with more breakers. I have proper grounding. Dedicated circuit for the TV and audio components. Correct outside outlets. Exterior and interior lights replaced. Switches repaired.
They do it all and know what they’re doing…

Rob S

Customer since 2015 - Martin L

Rated 5 out of 5

The job went really well. 1922 2 story, basement and walk-in attic, 4 bedrooms with no true grounded, electrical outlets and numerous illegal splices (potential for shorting out and overload) also, a 100 Amp inside breaker box, but an ungrounded outside 60 Amp panel – as well as the main powerline running uncovered along the width of the exterior north wall.
AC came promptly to make an assessment and bid- recommending several options and expressing the proposal in great detail… breakdown floor by floor(room by room) so there would be no confusion about the job. They expressed clarity in pointing out what HAD to be corrected, what SHOULD be done and what could be done, but the latter could also wait if budget became an issue.
Once the job commenced, AC was almost always easy to reach or leave messages with, which they did return the calls. They also explained issues and seemed very aware of Electrical Code and what was safe for the homeowner. Of the 2 workers who did the job, each had their expertise and worked very well as a team… effortlessly cutting into lathe and plaster walls, creating outlets and lighting where sorely needed and leaving no debris in their wake. Overall, AC Electric was relatively inexpensive, extremely professional and very efficient in making our new residence brighter and safer. Martin Langlois, 12614 arliss dr., lakewood,OH

Martin L

Customer since 2016 - Alberto L

Rated 5 out of 5

I am very pleased with the work provided by your staff..i would gladly recommend you association to anyone in need of electrical work thanks. Alberto and family.

Alberto L

Response from AC Electric

Thanks Alberto!

Customer since 2016 - Dan M

Rated 5 out of 5

Prompt and professional. Everyone I have dealt with from AC Electric has been friendly and easy to talk with. Highly recommended.

Dan M

Customer since 2015 - Ed S

Rated 5 out of 5

Fast, efficient, knowledgeable, quality workmanship,friendly and courteous.

Ed S

Customer since 2014 - Chandra P

Rated 5 out of 5

I was very pleased with the quick and professional service I received. Thank you

Chandra P

Customer since 2016 - George Z

Rated 5 out of 5

To the extent of my experience with the two electricians were fantastic. They arrived on time and were courteous in regards to cleanliness and answered all and every question that was presented to them. I would invite either one back for additional work any time without hesitation.

George Z

Customer since 2016 - Jill S

Rated 5 out of 5

All the people I dealt with were very friendly and the work was completed in a timely manner.

Jill S

Customer Since 2016 - Anonymous - Verified customer

Rated 5 out of 5

knowledge of work, explanation of work that has to be done as well as any problems, friendly workers.

Anonymous - Verified customer

Customer since 2016 - Francisco M

Rated 5 out of 5

Will is very professional and he’s communication with us has been extremely professional!!! Will recommend

Francisco M

Customer since 2016 - Lloyd H

Rated 5 out of 5

I was extremely happy with the work done.
Very professional and courteous.

Lloyd H

Verified customer - Anonymous

Rated 5 out of 5

I was very happy with the service we received. Our technician, Dan was very friendly and professional and took care of our problem very quickly. I would definitely use AC Electric again.

Anonymous

Customer since 2013 - Helen H

Rated 5 out of 5

Technician is very knowledgeable about the work and gives positives and negatives – not just to get paid but to get the work done at its best. That is appreciated by any customer.

Helen H

Customer since 2016 - Charles T

Rated 5 out of 5

Very, Very professional. Extremely courteous and the work is outstanding.

Charles T

Customer since 2015 - Ted H

Rated 5 out of 5

They were enormously helpful when we renovated our kitchen. Lights, fan, outlets. Work done on time and within budget.. polite, courteous workers.

Ted H

Customer since 2014 - Harold J

Rated 5 out of 5

Excellent and professional service. They have done everything from wiring to troubleshoooting. They are the only electricians I will call.

Harold J

Customer since 2017 - Jusitn P

Rated 5 out of 5

AC electric was easy to schedule with. The electriacian, Todd, was very professional, provided up front estimates for both time and cost. After performing the work, the clean up was great as well. I would definitely use AC in the future or recommend it to someone else.

Jusitn P

Customer since 2017 - Kathryn C

Rated 5 out of 5

So far so GOOD
Todd came a little early for appointment, with a call first, which helped get my electric issues looked at with a written estimate. Having support of upgrade loan approval with the First Energy Electric Co was a huge plus.
He listened to me and suggested upgrades which were much needed in my homestead. An appointment was made for work ASAP.
Thank you for your introduction of great service

Kathryn C

Customer since 2017 - Kathryn C

Rated 5 out of 5

Estimate was quick, to the point to update my electric panels & out side outlet repair. Thanks Todd
Office scheduled me next day service & scheduled city inspection for completion.
Work was started on time, crew David & Adam were on time both days calling before arrival explained what was done, time frames of completion, what may be needed in future.
Very happy with First Energy Financing options which is how I found AC Electric who called right away.
Office scheduled City inspection on last day of this 2 day job when finished respecting my time frames.
Thank you

Kathryn C

Customer since 2017 - Dan C

Rated 5 out of 5

Very fast response. Able to complete job right away.

Dan C

Customer since 2017 - Anonymous

Rated 4 out of 5

There was quite a waiting time before parts were received at AC Electric so the door could be fixed permanently. Over two months went by.

Anonymous

Customer since 2017 - George C

Rated 5 out of 5

They have not done any work from already have a starting date to correct the problems.

George C

Customer since 2017 - George A

Rated 4 out of 5

Kelly did a good job for us and did it in a timely manner.

George A

Customer since 2018 - Sara-Jane S

Rated 5 out of 5

Appointment made, technician call when he was on the way, arrived on time, completed everything in 1 hour. Called to make an adjustment to an outside motion detector light. Adjustment made the very next day. Very nice people who do great work. Very satisfied with AC Electric!

Sara-Jane S

Customer since 2018 - Terita J

Rated 5 out of 5

I thought their work was done in a timely manner they were professional I love AC electric they made my home safe thank you AC Electric!

Terita J

Customer since 2018 - Janette H

Rated 5 out of 5

After closing on my new home, I had a (bad) contactor that caused the electricity to short out. AC Electric sent John over within 2 hours & after assessing everything, he made all the neccessary repairs. Genuine, courteous staff & employees – I will use them again & recommend them to anyone in need of an electrician! Exceeded my expectations – 6 out of 5 stars!

Janette H

Anonymous Review

Rated 4 out of 5

Extremely friendly on the phone. First appointment was on time, second was about an hour late without a phone call, but the technician apologized and was very polite. One thing that would improve this business would be for hours that extend later in the afternoon or early evening, as many people have to work and simply cannot be home for a 3 or 3:30 pm appointment during the week. This makes scheduling difficult with this company. However, overall they are polite and did a good job for us.

Anonymous

Response from AC Electric

Thanks for the review and the feedback. We sincerely apologize for being an hour late. Not as an excuse, but scheduling anything after 8:00AM is usually difficult to predict due to unforeseen conditions such as traffic, delay on the project before the next one, etc. I emphasize to the technicians to contact the customer if they may be running late an hour in advance. As for extended hours, we are a very small company-3 technicians plus myself, CEO, when needed. The techs are in at 7:00AM and are back in the office by 5:30PM; they all put in a 10 hour shift. There are special circumstances that we can accommodate if required where we’d schedule a technician to start at 10:00AM and finish by 7:00PM. The only set back is any special materials needed not available at Home Depot or Lowes will have to wait until the next day when the supply house is open (between 6:30AM and 4:30PM). Another option is Saturday’s between 9:00AM and 2:00PM.
Once again thanks for your feedback and I’ll make sure the receptionist is aware of finding a solution that will work for anyone who works during the day.