Customer Reviews

Customer since 2016 - Francisco M

5.0 rating

Will is very professional and he’s communication with us has been extremely professional!!! Will recommend

Francisco M

Customer since 2016 - Lloyd H

5.0 rating

I was extremely happy with the work done.
Very professional and courteous.

Lloyd H

Verified customer - Anonymous

5.0 rating

I was very happy with the service we received. Our technician, Dan was very friendly and professional and took care of our problem very quickly. I would definitely use AC Electric again.

Anonymous

Customer since 2013 - Helen H

5.0 rating

Technician is very knowledgeable about the work and gives positives and negatives – not just to get paid but to get the work done at its best. That is appreciated by any customer.

Helen H

Customer since 2016 - Charles T

5.0 rating

Very, Very professional. Extremely courteous and the work is outstanding.

Charles T

Customer since 2015 - Ted H

5.0 rating

They were enormously helpful when we renovated our kitchen. Lights, fan, outlets. Work done on time and within budget.. polite, courteous workers.

Ted H

Customer since 2014 - Harold J

5.0 rating

Excellent and professional service. They have done everything from wiring to troubleshoooting. They are the only electricians I will call.

Harold J

Customer since 2017 - Jusitn P

5.0 rating

AC electric was easy to schedule with. The electriacian, Todd, was very professional, provided up front estimates for both time and cost. After performing the work, the clean up was great as well. I would definitely use AC in the future or recommend it to someone else.

Jusitn P

Customer since 2017 - Kathryn C

5.0 rating

So far so GOOD
Todd came a little early for appointment, with a call first, which helped get my electric issues looked at with a written estimate. Having support of upgrade loan approval with the First Energy Electric Co was a huge plus.
He listened to me and suggested upgrades which were much needed in my homestead. An appointment was made for work ASAP.
Thank you for your introduction of great service

Kathryn C

Customer since 2017 - Kathryn C

5.0 rating

Estimate was quick, to the point to update my electric panels & out side outlet repair. Thanks Todd
Office scheduled me next day service & scheduled city inspection for completion.
Work was started on time, crew David & Adam were on time both days calling before arrival explained what was done, time frames of completion, what may be needed in future.
Very happy with First Energy Financing options which is how I found AC Electric who called right away.
Office scheduled City inspection on last day of this 2 day job when finished respecting my time frames.
Thank you

Kathryn C

Customer since 2017 - Dan C

5.0 rating

Very fast response. Able to complete job right away.

Dan C

Customer since 2017 - Anonymous

4.0 rating

There was quite a waiting time before parts were received at AC Electric so the door could be fixed permanently. Over two months went by.

Anonymous

Customer since 2017

5.0 rating

They have not done any work from already have a starting date to correct the problems.

George C

Customer since 2017

4.0 rating

Kelly did a good job for us and did it in a timely manner.

George A

Customer since 2018

5.0 rating

Appointment made, technician call when he was on the way, arrived on time, completed everything in 1 hour. Called to make an adjustment to an outside motion detector light. Adjustment made the very next day. Very nice people who do great work. Very satisfied with AC Electric!

Sara-Jane S

Customer since 2018

5.0 rating

I thought their work was done in a timely manner they were professional I love AC electric they made my home safe thank you AC Electric!

Terita J

Customer since 2018

5.0 rating

After closing on my new home, I had a (bad) contactor that caused the electricity to short out. AC Electric sent John over within 2 hours & after assessing everything, he made all the neccessary repairs. Genuine, courteous staff & employees – I will use them again & recommend them to anyone in need of an electrician! Exceeded my expectations – 6 out of 5 stars!

Janette H

Anonymous Review

4.0 rating

Extremely friendly on the phone. First appointment was on time, second was about an hour late without a phone call, but the technician apologized and was very polite. One thing that would improve this business would be for hours that extend later in the afternoon or early evening, as many people have to work and simply cannot be home for a 3 or 3:30 pm appointment during the week. This makes scheduling difficult with this company. However, overall they are polite and did a good job for us.

Anonymous

Response from AC Electric

Thanks for the review and the feedback. We sincerely apologize for being an hour late. Not as an excuse, but scheduling anything after 8:00AM is usually difficult to predict due to unforeseen conditions such as traffic, delay on the project before the next one, etc. I emphasize to the technicians to contact the customer if they may be running late an hour in advance. As for extended hours, we are a very small company-3 technicians plus myself, CEO, when needed. The techs are in at 7:00AM and are back in the office by 5:30PM; they all put in a 10 hour shift. There are special circumstances that we can accommodate if required where we’d schedule a technician to start at 10:00AM and finish by 7:00PM. The only set back is any special materials needed not available at Home Depot or Lowes will have to wait until the next day when the supply house is open (between 6:30AM and 4:30PM). Another option is Saturday’s between 9:00AM and 2:00PM.
Once again thanks for your feedback and I’ll make sure the receptionist is aware of finding a solution that will work for anyone who works during the day.